Contact Us
We aspire to reply customer requests or comments within 48 hours. Please be sure to also peruse our frequently asked questions below before completing the contact form.
Frequently Asked Questions
Heritage Company was founded in 1984 by an owner who was inspired by the timeless elegance of a luxury watch inherited from his father. This heirloom ignited his passion for offering exquisite timepieces designed to be passed down through generations.
We curate a selection of the finest luxury watch brands, known for their exceptional craftsmanship and timeless designs. Each piece in our collection embodies superior quality and elegance, ensuring it will be a cherished heirloom for years to come.
We offer watches from esteemed brands, primarily crafted in Switzerland, renowned for its exceptional watchmaking tradition. This ensures that every timepiece we sell meets the highest standards of quality and precision.
Yes, every watch we sell comes with the manufacturer's warranty, which typically covers manufacturing defects and craftsmanship. We provide full support to assist with any warranty-related issues.
To ensure longevity, we recommend regular maintenance, such as professional cleaning and servicing every 3-5 years. Avoid exposing your watch to extreme temperatures, magnetic fields, and water if it’s not specifically designed to be waterproof.
We offer a 30-day return policy for unworn and undamaged watches in their original packaging. If you’re not completely satisfied with your purchase, please contact our customer service team to initiate a return or exchange.
No, all our products ship worldwide for free.
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